Departmental Contacts
North Office: 937-454-9527
South Office: 937-424-0012
Prescription Refills: Call desired office and follow prompts.
Leave your name, number, medication name, dosage, and how many times a day you take the medication. Allow 24 -48 hours to complete the request. You will be asked to come to the office to pick up your scripts. We encourage you to have refills completed at time of visit as you will be charged for refills requested between visits. Payment is expected at time of pick up.
Coumadin Refills/ PT Results: Press option 5
Please leave your name and number and your call will be returned as soon as possible
Billing/Insurance:
Please direct any billing/insurance issues or questions to our billing service at 1-800-611-6912. We will be happy to assist you with any other concerns that are not addressed by the billing service by pressing option 4
Test Results: Press option 5
All calls received before 2 pm will be returned between the hours of 3-5pm. Test results will be mailed to your home within 2 weeks. This allows the physician time to review and make recommendations. Patients will be called with the results of any abnormal testing, or to schedule further tests, or to schedule a follow up visit.
Medical Records: Press option 4
To obtain medical records or for completion of any forms. Forms will be charged at a minimum of $10 per form.
Medical Questions & Concerns
Each physician has an assistant to take calls from their patients. You may contact them at 937-454-9527, dial the appropriate extension listed below. Calls received by 2pm will be returned that day.
EXT. 3005 Clinical Supervisor/Hospital Procedures
EXT. 3010 Dr. Bulow's Assistant
EXT. 3016 Dr. Roberts' assistant
EXT. 3015 Dr. Lytle's assistant
EXT. 3024 Dr. Ruff's assistant
EXT. 3900 Dr. Mosali's assistant (Voicemail Only)
EXT. 2033 (937-424-0012) Pacemaker/ICD Clinic
HIPAA, Privacy, and Other Issues: Press option 4
Every effort is made to accommodate for the needs of our patients and provide privacy. If you need assistance or have a suggestion to improve our services, please call and speak with our compliance officer.
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